Customer service based design of the supply chain

نویسندگان

  • Jukka Korpela
  • Antti Lehmusvaara
  • Markku Tuominen
چکیده

The purpose of this study is to propose a framework by which service elements and a company's own strategies can be included in the `traditionala, cost-based design of the supply chain. The framework is demonstrated with a numerical example and it is based on integrating the analytic hierarchy process (AHP) and mixed integer programming (MIP). The target is to optimise a company's supply chain based on customer service requirements within the constraints of the supply chain. ( 2001 Elsevier Science B.V. All rights reserved.

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تاریخ انتشار 2000